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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leonard Ordway

June 20, 2024

5  out of  5 rating by Leonard Ordway
"Mark and his office personnel are community members and they treat you as such. We switched from a big agent office in Tucson where you were just a policy number to Mark’s office where you are dealt with as a known person. He is readily available and helpful."
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Elizabeth Misener

June 19, 2024

5  out of  5 rating by Elizabeth Misener
"Great service from Mark, Michelle, Alicia ! We are very happy to have changed to State Farm.. They give you a very personal touch and make you feel welcome and safe with State Farm !"
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Nomadic Veteran

February 12, 2024

5  out of  5 rating by Nomadic Veteran
"Beat out geico on a home owners insurance qoute and that's with me going through geico for my auto policy as well lol. Time to switch 🤟"
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Sabrina Deitchler

November 13, 2023

5  out of  5 rating by Sabrina Deitchler
"Great agent! Friendly and always helpful!!"
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victor castillo

October 24, 2023

5  out of  5 rating by victor castillo
"For the past 6 years our dry-cleaning business has been lucky to have Mark and his team supporting us. Since day 1, the office of Mark Olguin has been instrumental and understanding with our business needs."
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Mike Finch

September 23, 2023

5  out of  5 rating by Mike Finch
"Best insurance agent in the business! Mark goes out of his way to get us discounts and the best rate."
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Chris Williams

September 20, 2023

5  out of  5 rating by Chris Williams
"I called to make an appointment for home and auto insurance and was greeted by the very polite and friendly voice of Callie the young lady who answered the phone , an appointment was made for the following day , upon arrival my wife and I were introduced to insurance agent Alicia Krabbe who set up coverage for our cars and home , what a pleasure it was for us both to meet someone who not only knows her job but explained everything to us in a very friendly way . Thankyou Mark Olguin for employing such quality staff and for taking the time to meet with us personally."
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Timothy Harhan-Jones

August 10, 2023

5  out of  5 rating by Timothy Harhan-Jones
"We PCSed to Sierra Vista after 8 years overseas. While we were interested in State Farm based on our prior experience, we were looking for a local agent to help address our multiple needs (automobiles and homeowners). Mark Gregory Olguin was highly recommended, and we now know why. Mark and Alicia were responsive, professional, and extremely helpful as we initiated coverage for our vehicles and home. When we had questions about our policies, they took the time to answer our queries and provide additional information as needed. We appreciate their ongoing support and excellent customer service. We also found that the policies and coverage provided by State Farm were the most cost effective when compared to other insurance providers. Thanks to the Mark Gregory Olguin team for welcoming us to Sierra Vista. Bart & Tim Harhan-Jones"
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Kallie Lyman

August 10, 2023

5  out of  5 rating by Kallie Lyman
"Amazing office and staff! Always friendly and willing to find solutions to my insurance needs!"
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rolando hernandez

June 23, 2023

5  out of  5 rating by rolando hernandez
"I would like to take a minute and express my gratitude and appreciation for all the hard work Michelle does. She really goes out of her way to make everything better. Mark is by far the best agent I have ever dealt with. My expectations are higher than expected. I had heard their office is exceptional but they have by far exceeded my expectations. I cannot thank them enough for their hard work of making their customers feel important. Keep up the good work. I will pass on their information to anyone looking for an insurance agent. The best!"
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Jon Mag

June 12, 2023

1  out of  5 rating by Jon Mag
"Avoid this agent. Last year when I received water damage in my home from the storms, I emailed my agent. This was a mistake as he never got around to talking to me, only his assistant. I was told that I had to get estimates for the damage and do all the legwork before contacting them again. When I called State farm the corporation they informed me that this was not the case and that they would send out somebody immediately. Either I'm not a big enough deal for them or maybe it's sloth but this agent and his office didn't deem it necessary to do their job when it came to me and my home."
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Jordan Shilt

May 26, 2023

5  out of  5 rating by Jordan Shilt
"I recently had the pleasure of working with Mark, Michelle, and Alicia at State Farm and I cannot say enough good things about them. From the moment I walked into their office, I was greeted with a warm smile and a friendly hello. They were all incredibly helpful and knowledgeable about the different insurance options available to me. What I appreciated most about working with them was their ability to explain coverage in a way that was easy to understand. They took the time to answer all of my questions and made sure that I had a clear understanding of what my policy covered. Overall, I had a fantastic experience working with Mark, Michelle, and Alicia at State Farm. They are all true professionals who are dedicated to providing excellent customer service. I would highly recommend them to anyone in need of insurance services. Thank you for all of your help!"
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JUSTIN Thompson

April 3, 2023

5  out of  5 rating by JUSTIN Thompson
"I trust this office with all of my insurance needs"
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Terry West

March 28, 2023

5  out of  5 rating by Terry West
"Mark Olguin is the best State Farm agent I have ever had in 40 years. He has repaired my never again state farm agent trust to do his job of taking care of my problems that the last Texas agent had screwed up so bad. I was ready to drop State Farm from all my policies after 40 years. Mark Olguin changed my trust back to believing that State Farm is the most trusted insurance out there..10 stars"
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Paul McMackin

March 6, 2023

5  out of  5 rating by Paul McMackin
"Simply the best insurance experience. Mark, Michelle, and Alicia are very efficient, knowledgeable, and personable. They were very attentive and caring in giving us the best possible service. Really outstanding! Give them a try. You will be glad you did. Paul M."
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Bryan Williams

March 3, 2023

5  out of  5 rating by Bryan Williams
"Mark helped us adjust or policy whenever we needed and went above and beyond while we were in AZ."
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Sue Neeley

February 9, 2023

5  out of  5 rating by Sue Neeley
"In the difficult days after my beloved wife died, Mark was so helpful in his assistance, understanding, & compassion with the various aspects of policy settlements. As our insurance agent, I thank & commend Mark for his superior client service.& caring.."
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Pamela “Pam” Lee

January 16, 2023

5  out of  5 rating by Pamela “Pam” Lee
"Very attentive ‼️ Amazing customer service. Made changing our renters and vehicle policies over from our last duty super simple."
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Gail Goodman

December 28, 2022

5  out of  5 rating by Gail Goodman
"This Agent office is the best Insurance agency I have ever dealt with. Every time I have had to contact them with a question, or an issue, they have been great. Courteous , knowledgeable, professional and friendly. I highly recommend them. Thank you to Mark, and his staff. Wishing you a healthy, blessed New Year. G Goodman"
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Trina Frederickson

November 29, 2022

5  out of  5 rating by Trina Frederickson
"Mark Olguin has been absolutely wonderful to work with, and the same can be said about his office staff. Polite, professional and knowledgeable. Just what we were looking for from our insurance agent."
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Daniel Parks

November 1, 2022

5  out of  5 rating by Daniel Parks
"First class all the way, immediate response too insured's request for support. Thank you Mark!"
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Sarah Cox

September 13, 2022

5  out of  5 rating by Sarah Cox
"Mark was super helpful and very friendly! I’m so glad we have a great agent near our new home town!!"
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Dave Tarullo

August 16, 2022

5  out of  5 rating by Dave Tarullo
"Mark is on it and always easy to work with"
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Agustin Soto

July 30, 2022

5  out of  5 rating by Agustin Soto
"Awesome!!!! Took care of my insurance needs and SMOKE!! Liberty Mutual,,progressive etc. Awesome!!"
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Aaron Krabbe

July 15, 2022

5  out of  5 rating by Aaron Krabbe
"Went in for Life a insurance quotes for the family. Mark expertly found options that suited our preferences and budget! Going to feel great knowing our family is covered!"